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Conditions of carriages


Passengers are conveyed subject to and in terms of our standard conditions of carriage not withstanding anything contained herein to the contrary.



All fares are subject to change without notice. Intercity Xpress will only be bound by the fare charged upon the purchase of ticket.

Right of Admission

Intercity Xpress reserves the right of admission to any of its coaches. Upon the exercising of such discretion with reference to a bona fide ticket holder by Intercity Xpress as and when it may deem necessary, such a ticket holder would be reimbursed in full.

Departure Time

Passengers are required to be at the departure points 30 minutes before the departure time shown on the ticket. Any seat not filled within 10 minutes prior to the scheduled departure time, will be offered for sale to standby passengers on a first come first served basis.

Payments, Cancellations and Refunds

Passengers Luggage



Intercity Xpress does not provide general insurance cover for its passengers, their property and luggage.


Smoking is prohibited on all the coaches.


Alcohol may not be consumed on Intercity Xpress coaches and intoxicated passengers will not be conveyed. Any intoxicated passenger found on board will be instructed to disembark immediately. No reimbursement will occur in such an event.


No animals will be carried, with the exception of a trained guide dog accompanying a blind person.

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